Christi Zuber on Design Thinking at Kaiser Permanente (004)

I was especially curious to talk to Christi Zuber, as Kaiser Permanente (KP) has been one of the first organisations to experiment using design thinking outside of product design. I met Christi first in 2011 when she was working as in the role of Director and founder of the Human Centred Design efforts at KP (2003-2015).  Still supporting KP’s design and innovation efforts,  she recently reduced her work load to focus on her PhD studies in relation to design and innovation. Thus, I was really happy that to get her to interview for this podcast.

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